Keep the focus.
We’ll handle the questions.
Account help, subscriptions, privacy, or a spot that needs another look. Get in touch.
Email support christianrcarey@gmail.comSend the useful details.
Tell us which screen you were on, what happened, and which iPhone and app version you’re using. A screenshot can help—hide anything private first.
Never send your password, verification codes, or payment card details.
How do I manage or cancel a subscription?
On your iPhone, open Settings → your name → Subscriptions → Locked In Poker. Choose the cancellation or plan option Apple provides. Cancel a trial before Apple’s stated deadline to avoid a charge.
I paid, but Pro is still locked.
Check that you’re signed in to the Apple account used to buy the subscription and use Restore purchases in the app. If access is still missing, email us with the app version and a description of the problem. Do not send payment card details.
How do I delete my account?
Open Profile → Delete account and complete the confirmation. Deletion removes your account and active training history and cannot be undone through the app. Cancel any Apple subscription separately; deleting an account does not stop billing.
If you cannot sign in, email us for deletion assistance. We’ll verify that the account is yours before taking action.
How do I request a refund?
Apple handles App Store refund requests. Visit reportaproblem.apple.com and follow Apple’s instructions. Email us separately if you also need help with app access.
How do I request my data?
Email christianrcarey@gmail.com to request access, export, correction, or deletion assistance. We may need to verify account ownership. See our privacy policy for more detail.
Can I join early access?
The iPhone app is preparing for launch. Email us about early access. There’s no sign-up form or payment on this website.